Terms and Conditions for Face-to-Face Sessions
These Terms and Conditions apply to all in-person sessions provided by Torfaen Talks CIC (“we”, “our”, “us”). By booking and attending a session, you agree to abide by the terms below.
1. Bookings & Payments
All bookings must be made in advance through our website or an approved booking partner.
Full payment is required at the time of booking unless otherwise stated.
We accept secure payments via our online payment provider. We do not store any payment card details.
2. Confirmation & Session Details
A confirmation email with session details will be sent after successful booking.
It is your responsibility to arrive on time and at the correct venue.
3. Cancellations & Refunds
Participant Cancellations:
7+ days notice: Full refund or free transfer to another session (subject to availability).
Less than 7 days: No refund unless your place can be filled.
Non-attendance: No refund or transfer unless under exceptional circumstances.
Our Cancellations:
If we cancel a session, you will be offered a full refund or the option to reschedule.
We are not responsible for any travel or accommodation costs incurred.
4. Health & Wellbeing
Our wellbeing sessions are not a substitute for medical advice or treatment.
If you have any existing health conditions, injuries, or are pregnant, please consult your doctor before participating.
Please inform the facilitator of any relevant conditions before the session starts.
5. Accessibility & Inclusion
We aim to make our sessions inclusive and accessible to all.
If you have any access needs or require reasonable adjustments, please contact us before the session.
6. Safety & Conduct
Please follow all instructions from session facilitators.
Participants are expected to treat others with respect and kindness at all times.
We reserve the right to remove any participant whose behaviour is disruptive, inappropriate, or unsafe. No refunds will be issued in such cases.
7. Liability
Torfaen Talks CIC accepts no responsibility for any injury, loss, or damage sustained during sessions, except where caused by our proven negligence.
Participation is voluntary and at your own risk.
8. Intellectual Property
All session content and materials are the intellectual property of Torfaen Talks CIC or our facilitators.
You may not record, reproduce, or share any session content without prior permission.
9. Privacy & Data
We respect your privacy. Personal information is collected only for booking and communication purposes and will be processed in line with our Privacy Policy.
Your data will never be sold or shared without your consent, unless required by law.
Contact Us
If you have any questions or concerns, please contact:
📧 hello@torfaentalkscic.org.uk
Last updated: 22nd July 2025